Shipping Policy.

  1. Delivery Options:

We offer the following delivery options to meet your needs:


Standard Delivery: Estimated delivery within 3-5 business days from dispatch.


Express Delivery: Estimated delivery within 1-2 business days from dispatch.


International Delivery: Estimated delivery times vary depending on the destination. Please contact us for further information about international shipping options.

Delivery times are estimated and may vary due to factors beyond our control, such as postal delays or adverse weather conditions.

  1. Processing Time:

Orders are typically processed and dispatched within 3 business days after payment is confirmed and the final design has been approved. Orders placed after 2 PM or on weekends and bank holidays will be processed on the next business day. During peak periods, processing times may be slightly longer.

  1. Shipping Times:

Shipping costs are calculated based on the delivery method chosen and the destination. These costs will be displayed at checkout before payment is finalised.

  1. Delivery Locations:

We offer delivery across the United Kingdom. For international shipping, availability, cost and estimated delivery times will be confirmed at the checkout.


Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Please also be advised that when customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

  1. Tracking Your Order:

Once your order has been dispatched, you will receive a confirmation email that includes a tracking number and a link to monitor your shipment’s progress. Please allow up to 24 hours for tracking information to be updated

  1. Delivery Delays and Issues:

While we strive to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control. If your order is delayed beyond the expected delivery date, please contact us, and we will do our best to assist you.


If an order is returned to us due to an incorrect address or failure to collect from the delivery location, we may need to charge an additional fee for redelivery.

  1. Terms and Conditions of Sale:

This Shipping Policy is subject to VennCard’s Terms and Conditions of Sale of Goods (“Terms and Conditions”) which can be found here . If there is any conflict between this Shipping Policy and the Terms and Conditions, the Terms and Conditions will take precedence.

  1. Contact Us:

For any questions or concerns regarding shipping, please contact our customer service team via our customer support portal or emailing support@venncard.com. We are happy to assist you with any inquiries related to your order.

Version: 1.0.0


Dated: 21st March 2025